Diane P. Davis, President
James J. Campbell
, Executive Vice President
Richard Waldron, Executive Vice President

 

 

Diane P. Davis, President

Diane P. Davis is a graduate of Suffolk University with a Bachelor of Science Degree. Following graduation from Suffolk University, she joined Morrison, Mahoney & Miller as a legal assistant in the Workers Compensation Department. She was quickly promoted to Workers

Compensation Administrator in 1983, assuming responsibility for several national corporations, among them Gillette, Baxter Travenol, Anheuser-Busch, and Westin Hotels, until 1986, when she became the Director of the Self-Insurance Claims Department. In 1993, she created Managed Benefit Services, Inc. Since that time, Managed Benefit Services, Inc. has grown significantly, adding as clients Farm Family Insurance Company, the Massachusetts Port Authority, Massachusetts General Hospital, Brigham & Women's Hospital and McLean Hospital, among other national and local corporations. She also administers workers compensation claims for other self-insured groups in the Commonwealth.

Ms. Davis has conducted numerous claims seminars on-site for several of these clients, as well as drafting claims administration manuals and instruction booklets. In 1997, she formed Managed Benefit Systems, Inc., which is approved by the Commonwealth of Massachusetts Office of Health Policy as a utilization review agent, and is engaged in the business of consulting for national corporations on workers compensation matters. Ms. Davis has served on the Industry Liaison Committee, which assisted in the drafting of the Massachusetts Utilizations Review Regulations. She is currently a member of the International Association of Industrial Accident Boards and Commissions Advisory Board.

Her organizational skills and technical knowledge of the Massachusetts Workers Compensation System make her a valuable speaker in demand at various conferences throughout the United States. She serves on the Board of Directors of Minuteman Insurance Company, a Bermuda captive. For the past seven years, her TPA business, Managed Benefit Services, Inc., has administered the claims for the Renaissance Plan, a workers compensation program for 1,400 employers. Her claims administration work as Managed Benefit Services, Inc. has required that she monitor claims administration in forty-one states. She has been a speaker at National Workers Compensation meetings in Florida, Alabama, Washington, D.C., California, New York, and in several other cities and states.

Ms. Davis and her company, Managed Benefit Systems, Inc., have been retained by the Massachusetts Port Authority to supervise post injury medical management for all injured workers covered under the Section 10(C) project labor agreement for the Logan Modernization Project, a multi-billion dollar construction project in its fourth year. Ms. Davis was also a consultant to Partners Health Care System, Inc., the parent company for Massachusetts General Hospital and Brigham & Women’s Hospital, and created their occupational health network. She is a recognized expert in utilization review, claims administration, and post injury medical management.

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James J. Campbell, Executive Vice President

James J. Campbell was the Commissioner of the Department of Industrial Accidents in Massachusetts for nine and a half years. Former Governor William Weld appointed him in September of 1991. Prior to joining

the Department of Industrial Accidents, he served for eight years as Assistant City Manager and five years as City Manager of Lowell, Massachusetts' fourth largest city with a budget of $140 million dollars, and 3,000 employees.

Commissioner Campbell is recognized as the person most responsible for turning a near- dysfunctional workers compensation system around. He presided over a system that, during his control, had the largest workers compensation rate reduction of any state in the country. He was also responsible for completely eliminating a ten thousand case backlog, cutting serious claims in half, rewriting the Massachusetts Self-Insurance Licensing regulations, and the strong enforcement of anti-fraud measures. In addition, the Workers Compensation Research Bureau, the country’s leading center for workers compensation research, released a study, which stated that medical costs in Massachusetts were the lowest of the eight major states studied – 39% lower than the average state – representing over 40% of workers compensation premiums nationwide.

Commissioner Campbell has advised workers compensation commissioners in several states throughout the country as they sought guidance in replication the Massachusetts workers compensation model for their own states. For the past five years, Commissioner Campbell has been elected president of the Eastern Association of Workers Compensation Boards and Commissions, which represents 17 eastern states. He has also been asked to speak before several national groups including the National Federation of Independent Business, the Laborers’ International Union, and many others. Also, Commissioner Campbell was recently invited to participate in a four-day research project at the Rand Institute in Santa Monica, CA. The project involved national workplace injury issues, and the participants - workers compensation administrators from eight states, including California, Florida, Texas, and Michigan - were engaged in roundtable discussions concerning national workers compensation issues.

A graduate of the University of Massachusetts at Amherst, with a degree in Management, Commissioner Campbell is also former junior high school teacher in the city of Lowell. He is also a graduate of the State and Local Government Program at the Kennedy School of Government in Harvard University. While studying at Harvard, he co-authored a paper with Dr. Troy Brennan, Professor of Law, Harvard University, entitled “Managing the Competition: Massachusetts Initiatives in Workers Compensation.” He was also selected as one of five New England public officials, including Maine’s governor John McKernan, to be interviewed by Thomas Peters, author of the best-selling book “In Search of Excellence,” for the purpose of discussing the group’s successful approach to management for Mr. Peters’ new book on improved management in the public sector.

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Richard Waldron, Executive Vice President

Richard Waldron has spent his career in management positions with a major self-insured, self-administered corporation, insurance carriers, an international insurance broker and a major third party administrator.

He has been responsible for managing complex programs as the subject matter expert in the areas of Risk Control - safety and claims management, catastrophic liability claims including aviation, auto, general and products liability as well as workers compensation and USL&H losses.

For the past 15 years, Mr. Waldron was responsible for all Verizon Benefit compliance activities in Workers' Compensation, Unemployment Insurance and Disability Plans & Management including Safety Compliance issues. The responsibility covered approximately 170,000 employees on a global basis. Mr. Waldron directed the overall activities of Verizon's Workers' Compensation and Disability administration centers located in Boston, New York, Philadelphia and Dallas with 75 direct reports and a $50M budget.

Mr. Waldron acted as a subject matter expert to the Verizon Safety Department, Labor Relations, Risk Management, Legal, and Medical Departments in the areas of U/I, disability, and workers' compensation state mandates. He has appeared at legal proceedings before State Superior and Supreme Court Justices, Administrative Law Judges and State Workers Compensation Commissions. Mr. Waldron has a thorough knowledge of medical and legal terminology, procedures, safety practices as well as, workers compensation law, Disability Plans, personnel policies & practices, payroll procedures, salary and benefit administration.

He has been responsible for conducting vendor service audits and compliance reviews to ensure compliance with contracts and state mandates. He has evaluated contractor's and employee's methods and procedures to ensure that the services were rendered in an efficient and cost effective manner within the rights of all concerned parties.

Mr. Waldron has served as an Officer of the State Self-Insurers Association of New York, Director of the State Self-Insurers Associations in Massachusetts and New Hampshire, Board Member of the State Self-Insurers Association of Maine and Committee Chairman of the State Self-Insurers Association in Rhode Island. He has been active in the International Association of Industrial Accident Boards and Commissions and the National Council of Self-Insurers. He has been a speaker at national workers compensation meetings in Massachusetts, New York, Washington State, Maine, Rhode Island, Florida, Louisiana, several other states and the District of Columbia.

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